At Cummins, we’re interested in getting to know you better during the early stages of our process. Below are recruiter responses from our team to help you prepare for your phone interview:
Are there simple things I can do to have a good phone interview?
“Have a pen and notebook ready to be able to write down pertinent details, including your interviewer’s name. It’s a good idea to say the interviewer’s name in conversation to help build a relationship, especially if it goes good and they request certain items from you to follow up on. It’s generally a good thing to remember who you are speaking with and not forget their name because you’re nervous.”
“If you have the opportunity to speak with your interviewer in advance, you can learn about them or the hiring manager. Be proactive to ask what expectations your contact may have of you. The phone interview is an important step to meeting the hiring manager, so be clear on all of the details.”
Why is your personal style important to success?
“Smiling while talking helps connect you to the interviewer. Even on the phone, we can tell the difference between someone who is personable and someone who is flat. Voice inflection and energy comes across as a more interesting candidate to the recruiter, so be positive and personable.”
“It can be difficult for us when we talk to a negative person. Always say “thank you” and close the call with your reasoning of why you want this job. It helps you leave our conversation on a positive note.”
“Videoconferencing is another positive step for you that can lead to a face-to-face interview. Make sure you’re presentable looking, stay focused on the camera and don’t fidget. Remember we can see you! Make sure your internet connection is good – and always think about the background behind you. Keep the environment very conservative if possible, especially since it can be distracting to the viewer.”
How is my situation the day of the interview important?
“I usually recommend talking to someone on a landline if possible, and it’s good to have a backup number just in case you get disconnected. Some college applicants use a focus booth inside the library where it is secluded, so find a space where you can concentrate on our conversation.”
“Think about what type of distractions are inside your environment – kids, animals, your television, roommates, etc. It’s important to plan for the unexpected because distractions usually have a negative impact on your conversation.”
“I’ve had many conversations dropped because applicants were in their car driving and we lost the cell phone signal. I’ve also been on the phone with candidates who were in traffic and I could hear honking horns around them. One time a high-level candidate was interviewing for an executive role and, all of a sudden, a dog started barking in the background. These things rarely leave a good impression on our recruiting team.”